大象传媒
Technician smiling

We Can Help with Any Kind of Gas Fireplace in the the U.S..

All of our specialists are ACE certified, so they鈥檙e among the most highly trained in the industry. You also have the security that all their work is backed for a full year by our 100% Satisfaction Guarantee.*

Get Comfortable
Burning fireplace

The Simple Comfort of a Gas Fireplace聽

It鈥檚 so easy to add heat to your home in the the U.S. with a gas fireplace. Just flick a switch or press a button for immediate heat.

Unlike a woodburning fireplace, there鈥檚 no need for firewood or sweeping up ashes. But like any other natural gas appliance, these fireplaces need routine tune-ups to help them run efficiently and avoid malfunctions.

If your gas fireplace isn鈥檛 working properly, see if our Troubleshooting Tips below help. If not, the Experts at 大象传媒 Heating, Air Conditioning & Plumbing can take care of any model and get the warmth and beauty of your fireplace back in your home.

These Tips May Help Get Your Gas Fireplace Working

Fireplace Won鈥檛 Start

If Your Fireplace聽Won鈥檛聽Start

There are a variety of issues that can keep a fireplace from starting.聽Try these tips, and if they聽don鈥檛聽get your fireplace going, we can help.聽Remember that accessing some of your fireplace鈥檚 parts and controls聽will require you to remove the ornamental plate beneath your聽fireplace.

  • Tripped breaker? See if there are thrown breakers in your home鈥檚 electrical panel.
  • Is the gas shut off? Make sure the valve is in the 鈥渙pen鈥 position.
  • Is the pilot light extinguished? If so, reignite it according to manufacturer instructions. Tighten the vent cap to stop drafts from extinguishing it.
  • Pilot light won鈥檛 stay on? There could be a problem with the thermocouple, the metal safety sensor that controls gas flow.
  • Pilot light is on, but fireplace won鈥檛 light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If the thermocouple or thermopile seems to be the problem, contact聽us to help.

If your fireplace is making odd sounds or smells
  • Rumbling or roaring noises? Adjust the flame; if that doesn鈥檛 solve it, let the burners fully cool and then vacuum them.
  • Grinding or shrieking sounds? Trust 大象传媒 Heating, Air Conditioning & Plumbing Total Home Comfort to fix your blower or install a new one.
  • Odd smells? If you smell burning wires or something like rotten eggs, shut off the fireplace, open windows in your home, and call us immediately. Otherwise, try cleaning the fireplace鈥檚 interior and flue using the steps below.
Person cleaning a fireplace

Our Advice for Cleaning Your Gas Fireplace

Follow these regular cleaning steps to help your gas fireplace run more efficiently and to avoid costly breakdowns. Cleaning may possibly even extend its life.

  1. 聽Confirm that your fireplace is completely cool.
  2. Rotate the gas valve to the 鈥渙ff鈥 position.
  3. Take out the gas logs to examine them for cracks. Clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them separately, and use your brush to dust off the soot.
  5. Vacuum the interior of the fireplace using a hose attachment.
  6. Clean the internal edges with a wet cloth, using warm, soapy water to remove dust and soot accumulation.
  7. Return and resettle lava rocks, then the logs.
  8. Clean the glass casing with a product specially formulated for fireplace glass and let it dry. Products like Windex are not recommended; they can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, check the outside vent and clear any debris such as leaves or bird nests.
  10. Ensure that your carbon monoxide detector is working correctly.

Calendar icon

Schedule Annual Maintenance Today

Once your fireplace is heating again, schedule regular maintenance with us. These checks can potentially find trouble before they begin. We鈥檒l test your components for damage. We鈥檒l also make certain there aren鈥檛 any leaks and that pressurization levels are right.

Schedule The Experts
Ask the Experts Logo

Heating Tips

Request Service Today!

Our Experts are ready to take care of your home comfort needs!

漏 2024 大象传媒 大象传媒 Heating & Air Conditioning, and the 大象传媒 logo and design are registered trademarks of 大象传媒 LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.

Schedule Online